At FitCore Supply, we stand behind the quality of our products. If something isn’t right, our fitness return and exchange policy ensures a smooth process to get you the gear or supplements you need. Whether you received the wrong item, something arrived damaged, or you simply need a different size, we're here to help.

You may request a return or exchange within 30 days of delivery if:

- The item is unused, in original packaging, and in sellable condition.

- You received the wrong product or size.

- The product arrived damaged or defective

For hygiene and safety, opened supplements and personal-use items (e.g., shaker bottles, wearable gadgets) are not eligible for return unless defective.

To initiate a return or exchange:

1. Email us at support@fitcoresupply.com with: Your order number; A photo (if applicable); Reason for return or exchange

2. Our team will respond within 1–2 business days with instructions.

3. Once approved, return the item using the provided shipping label (if applicable).

Refunds will be processed within 5–7 business days of receiving the returned item.

Funds are returned to the original payment method.

There are no shipping fees from you.

- We offer one-time free exchanges for sizing or color errors.

- If the requested replacement is out of stock, we’ll issue store credit or a refund.

- Items marked as Final Sale are not returnable.

- Products shipped directly from third-party suppliers may have separate policies (noted on product pages).

If you’re unsure whether your item qualifies, email our team—we’re here to make things right.